Course Description

What Is ITIL® INTERMEDIATE Certification?

ITIL® Intermediate is the most sought after IT service management certification across the globe. Obtaining an ITIL® Intermediate certificate boosts your career. ITIL® Intermediate level, which is the second level of the ITIL® Qualification Scheme, provides two streams – Service Lifecycle & Service Capability. The focus of Service Capability stream is to provide a strong understanding of processes required to design and implement ITIL®, whereas the Service Lifecycle stream focuses primarily on the management aspects of IT services. Capability Track is a Practitioner’s approach & Lifecycle Track is for managers way of doing.

ExcelR offers ITIL® intermediate certification training, exam & certification. We are considered to be one of the best ITIL® Training organizations across the globe. The material and trainers are accredited through various Examination Institutes such as EXIN and PEOPLECERT. The faculty of ExcelR have around 20 years of implementation and teaching experience and considered to be one of the best faculty in the industry. Our training curriculum is meticulously designed by industry experts to ensure knowledge acquisition and exam passing. ExcelR provides classroom, online and E-learning training on ITIL® Intermediate. We use state-of-the-art infrastructure for online and e-learning modules where participants can attend the sessions from any place across the world.

ITIL® Service Lifecycle Modules

ExcelR is accredited to conduct training and exam on Intermediate Lifecycle Stream through Axelos. Service Lifecycle modules are most relevant to those who want to manage and improve the IT services in the IT organization.

Service Strategy (SS)

ITIL® Service Strategy provides best practices pertaining to Service Strategy stage of the ITIL Service Lifecycle which helps in developing and executing IT Service provider strategy.

The purpose of Service Strategy is to understand who the customers are and how value is created and delivered to them.

Service Design (SD)

ExcelR offers both classroom and online training on ITIL® Intermediate Service Design (SD) certification, delivered by certified, experienced and who are considered as one of the best ITIL® trainers in the industry. We are one of the best ITIL® Intermediate Service Design (SD) training institutes. This ITIL® Intermediate SD course includes interactive ITIL® Intermediate SD classes, Courseware, 60 Day E-learning, 2 Practice Tests, ITIL® Intermediate SD exam and much more. Participants can attain 3 credits by clearing ITIL® Intermediate SD exam.

Service Transition (ST)

ExcelR offers both classroom and online training on ITIL® Intermediate Service Transition (ST) certification, delivered by certified, experienced and who are considered as one of the best ITIL® trainers in the industry. We are one of the best ITIL® Intermediate Service Transition (ST) training institutes. This ITIL® Intermediate ST course includes interactive ITIL® Intermediate ST classes, Courseware, 60 Day E-learning, 2 Practice Tests, ITIL® Intermediate ST exam and much more. Participants can attain 3 credits by clearing ITIL® Intermediate ST exam.

Service Operations (SO)

ExcelR offers both classroom and online training on ITIL® Intermediate Service Operations (SO) certification delivered by certified, experienced and who are considered as one of the best ITIL trainers in the industry. We are one of the best ITIL® Intermediate Service Operations (SO) training institutes. This ITIL® Intermediate Service Operations course includes interactive ITIL® Intermediate SO classes, Courseware, 60 Day E-learning, 2 Practice Tests, ITIL® Intermediate SO exam and much more. Participants can attain 3 credits by clearing ITIL® Intermediate Service Operations exam.

Continual Service Improvement (CSI)

ExcelR offers both classroom and online training on ITIL® Intermediate Continual Service Improvement (CSI) certification, delivered by certified, experienced and who are considered as one of the best ITIL faculty in the industry. We are one of the best ITIL® Intermediate Continual Service Improvement (CSI) training institutes. This ITIL® Intermediate CSI course includes interactive ITIL® Intermediate CSI classes, Courseware, 60 Day E-learning, 2 Practice Tests, ITIL® Intermediate CSI exam and much more. Participants can attain 3 credits by clearing ITIL® Intermediate CSI exam which is a pre-requisite for ITIL® Expert certification exam.